- Which ITS This Guide Covers
- The Exam Format and Logistics
- Reading the Ten-Domain Blueprint
- Domain-by-Domain Priorities
- Worked Scenarios You Should Be Able to Solve
- Sequencing the Domains Across Your Weeks
- Choosing Preparation Resources
- Exam Day, Retakes, and Staying Certified
- Frequently Asked Questions
- ETA's ITS is a written exam: 100 questions, two hours, 75% to pass, USD 105 fee, no hands-on portion.
- Study from ETA's published ten-domain competency objectives; questions derive from them, and no domain weights are published.
- Master the calculation and scenario topics: ALE/SLE/ARO, recovery sites, PKI, cloud shared responsibility, and social engineering.
- One free retake is available after 30 days, within one year of the first exam.
Which ITS This Guide Covers
"ITS" appears on several credentials, so settle this first. This guide covers Information Technology Security (ITS), the written certification administered by ETA International. It is not Certiport's Information Technology Specialist line, and nothing here applies to those exams. If you are still orienting yourself, start with What Is ITS Certification? and then return.
ETA positions ITS as a knowledge credential for technicians who work with networks, devices, and the policies around them. The competency document recommends prior computer-systems and networking experience, and prior IT or networking certification, as preparation. That recommendation matters for planning: if networking fundamentals are shaky, fix them before you start memorizing security terminology. The full eligibility picture is in ITS Requirements 2026.
The Exam Format and Logistics
Know the container before you study the contents. According to ETA's certification booklet and credential page, the ITS exam is:
| Element | Detail |
|---|---|
| Format | Written knowledge examination, no hands-on assessment |
| Questions | 100 |
| Time limit | Two hours |
| Passing score | 75% |
| Exam fee | USD 105 |
| Certification term | Four years |
At 75%, you need roughly 75 of 100 correct, so you can miss about 25 questions and still pass. Two hours for 100 questions gives you about 72 seconds per item on average, which is comfortable for recall questions but tight if you spend minutes on each calculation or scenario. Details on the threshold are in ITS Passing Score 2026, and the full fee picture is in ITS Certification Cost 2026.
How testing is arranged
You arrange testing through an ETA Certification Administrator. Options include Trapeza online testing or paper and pencil. Remote proctoring is available through ExamRoom.AI after you register with ETA. Remote testing adds USD 16 for this two-hour exam, and initial scheduling can take up to 72 hours, so do not book it the night before you want to sit. Remote candidates need a working webcam, a microphone, a recent computer, and at least 3 Mbps internet.
Photo ID is required. Scratch paper and non-programmable or scientific calculators are permitted, but used scratch paper must be surrendered. Phones are prohibited, and you may not leave the room after the exam starts. Because the exam includes risk math, practice with a basic calculator beforehand. Scheduling specifics are covered in ITS Exam Dates 2026.
Reading the Ten-Domain Blueprint
ETA states that examination questions derive from its published Information Technology Security Competency Requirements (2024 edition, an eight-page document on etai.org). This is your authoritative blueprint. Two cautions follow from that:
- No percentage weights are published. Anyone listing "Domain 4 is 15% of the exam" is guessing. Treat all ten domains as testable and spread your effort accordingly.
- The document includes legacy material. It references older security protocols and earlier standards editions. Expect to explain what these are, why they were replaced, and where they still appear, not just recite current best practice.
The ten domains, in the issuer's order:
- Network Hardware Security Fundamentals
- Physical Security
- Network Software Security
- Wireless Security
- Device Security
- Software Exploitations and Vulnerabilities
- Operational Standards, Policies and Risk Assessments
- Disaster Recovery and Computer Forensics
- Cryptography
- Social Engineering
For a broader tour of each area, read ITS Exam Domains 2026. This guide concentrates on how to prepare for them.
Domain-by-Domain Priorities
Domains 1 and 3: Network Hardware and Network Software Security
These two domains form the technical core. Hardware security covers the devices that move and filter traffic; software security covers the protocols, services, and controls running on them.
- Be able to explain what each network device does and where it sits relative to security controls
- Know the purpose and placement of firewalls, intrusion detection and prevention, and segmentation concepts
- Understand secure versus insecure protocol pairs and be ready to identify the secure replacement for a legacy protocol
- Expect questions that describe a symptom and ask which control or protocol addresses it
Domain 2: Physical Security
Many technicians underestimate this domain because it feels non-technical. It is full of testable distinctions.
- Surveillance: know camera types, placement logic, and what recorded footage does and does not protect against
- Access control: compare locks, badges, biometrics, and mantraps by what they authenticate and how they fail
- RFID and NFC: understand the range differences, typical uses in access cards, and why cloning and eavesdropping are concerns
- Layered defense: physical controls work in layers, and questions often ask which layer a given measure belongs to
Domains 4 and 5: Wireless and Device Security
These domains cover the edge of the network, where much real-world exposure lives.
- Wireless: know the progression of wireless security protocols and why the older ones are considered weak
- Bluetooth and IoT: understand pairing risks, default-credential problems, and why small connected devices are hard to patch
- Device hardening: authentication, patching, disabling unneeded services, and managing mobile and embedded devices
Domain 6: Software Exploitations and Vulnerabilities
Expect recognition-style questions: given a description of an attack, name it, and then name the mitigation.
- Common injection, overflow, and denial-of-service patterns
- Malware categories and how they spread
- The vulnerability lifecycle: discovery, disclosure, patching, and why unpatched systems persist
Domain 7: Operational Standards, Policies and Risk Assessments
This is where the exam's arithmetic lives. Quantitative risk analysis uses three linked values: SLE (single loss expectancy), ARO (annualized rate of occurrence), and ALE (annualized loss expectancy). You must know how they relate and be able to compute them under time pressure. Also study policy types, standards versus guidelines versus procedures, and the logic of risk treatment decisions.
Domain 8: Disaster Recovery and Computer Forensics
- Recovery sites: hot, warm, and cold sites differ in cost, readiness, and recovery time
- Backup strategies and how they affect recovery speed and storage use
- Forensics: preserving evidence, documenting chain of custody, and the order in which volatile data should be collected
Domains 9 and 10: Cryptography and Social Engineering
- Cryptography: symmetric versus asymmetric encryption, hashing, digital signatures, and how PKI ties identity to keys through certificates and certificate authorities
- Social engineering: phishing and its variants, pretexting, tailgating, and the human-factor defenses (training, verification procedures, reporting culture)
Worked Scenarios You Should Be Able to Solve
The competency document supports scenario-style thinking, so practice with problems rather than flashcards alone. The examples below are original illustrations, not leaked or recalled exam items.
Scenario 1: Risk math with ALE, SLE, and ARO
A small clinic estimates that a ransomware incident would cost USD 40,000 in lost operations and cleanup each time it occurs (the SLE). Based on industry reports it reviewed, management believes this could happen about once every four years, so the ARO is 0.25. The ALE is SLE × ARO = USD 40,000 × 0.25 = USD 10,000 per year.
Now the decision question: a backup and endpoint-protection package costs USD 6,000 per year and is expected to cut the ARO to 0.05. New ALE = 40,000 × 0.05 = USD 2,000. The annual reduction is USD 8,000, which exceeds the USD 6,000 cost, so the control is justified on these numbers. Practice stating the formula before you plug in values; the exam rewards knowing what each term means.
Scenario 2: Cloud shared responsibility
A company moves a database to an infrastructure-as-a-service virtual machine. A breach occurs because the database administrator account used a weak password. Who is responsible? The provider secures the underlying facilities, hardware, and hypervisor; the customer is responsible for the guest operating system, the database configuration, and account credentials. The weak password is the customer's responsibility. The key habit: as you move toward software-as-a-service, the provider takes on more of the stack, but identity and data governance stay with the customer in every model.
Scenario 3: Choosing a recovery site
A business can tolerate being offline for several days but has a tight budget. A cold site (space and utilities, with equipment brought in after a disaster) fits. If it needed to resume within hours, a hot site with mirrored systems fits instead, at much higher ongoing cost. A warm site sits between them. Frame these as a tradeoff between recovery time and cost, and you can answer most variations.
Scenario 4: PKI trust
A user's browser warns that a website's certificate is not trusted. What does the browser check? It validates that the certificate chains to a trusted certificate authority, that it has not expired or been revoked, and that the name matches the site. If any check fails, the warning appears. Be able to explain what the CA's signature proves and why a self-signed certificate triggers the warning.
Scenario 5: Social engineering and physical access
Someone in a delivery uniform follows an employee through a badge-controlled door. No technical control failed, but tailgating succeeded. The right answer combines human and physical measures: employee awareness and challenge procedures, plus a mantrap or turnstile where the risk justifies it. This scenario shows why Domains 2 and 10 are best studied together.
Key Takeaway
Write one short scenario for each of the ten domains in your own words, then explain the correct answer out loud. If you cannot explain why the wrong options are wrong, you do not yet own the topic. For a compact fact sheet to review alongside, see the ITS Cheat Sheet.
Sequencing the Domains Across Your Weeks
Rather than a generic template, order your study by dependency. Network fundamentals underpin wireless and device topics; risk math and policy underpin recovery planning. This example assumes six weeks; compress or stretch it to match your experience, and calibrate the pace with How Hard Is the ITS Exam?
Network foundations
- Domain 1 (hardware) and Domain 3 (software)
- Build a legacy-versus-current protocol table
Perimeters you can touch and reach
- Domain 2 (physical) and Domain 4 (wireless)
- Compare RFID/NFC and wireless protocols side by side
Endpoints and attacks
- Domain 5 (device) and Domain 6 (exploitations)
- Practice naming an attack from its description
Risk and recovery
- Domain 7 and Domain 8
- Drill ALE/SLE/ARO until the formulas are automatic
Cryptography and people
- Domain 9 and Domain 10
- Trace a full PKI certificate chain on paper
Timed integration
- Take full-length timed sets of 100 questions in two hours
- Review misses by domain and revisit the weakest two
One method note, kept deliberately brief: after each week, revisit earlier domains with a handful of questions rather than rereading. Mixed review is what makes a ten-domain written exam manageable.
Choosing Preparation Resources
Not all study material carries equal authority, and the differences matter here.
- ETA's competency document (highest authority): The official 2024 objectives from etai.org. Print it and check off every line as you learn it.
- Optional commercial courses: eITprep lists a CompTIA Security+ Study Guide for ETA ITS at USD 59.95 for six months, including two custom practice exams, 100 electronic flashcards, a searchable glossary, and 45 course contact hours. Those are product features and course hours, not exam facts, and the course does not confer certification. The public description does not identify a Security+ edition, so map anything you study to ETA's published objectives rather than assuming alignment.
- Unofficial question dumps and cheat sheets: Public documents on sites like Studocu and third-party listings vary in accuracy and may be outdated. Use them, at most, to see question style, never as a source of truth.
- Practice questions: Use the ITS practice tests to rehearse the timing and scenario style, and keep the ETA objectives open to verify any answer you are unsure about.
If you are weighing whether the investment pays off, Is the ITS Certification Worth It? and the ITS Salary Guide discuss the evidence honestly; ETA's own fact sheet labels its wage data as 2016, so treat any pay figure with care. For roles that value the credential, see ITS Jobs.
The Security+ rollover alternative
If you already hold a valid CompTIA Security+ (ce) credential, ETA offers a rollover route to ITS for USD 105 with proof of your current certificate. Lifetime Security+ certificates are excluded. Note that this is a route to the credential, not evidence that Security+ content equals the ETA blueprint. If you hold neither credential and are choosing between them, remember they are separate programs from separate issuers with different formats and fees.
Exam Day, Retakes, and Staying Certified
Exam day
Results display immediately through Trapeza. Bring valid photo ID, plan your calculator in advance, and remember you cannot leave the room once testing begins. For remote candidates, test your webcam, microphone, and connection beforehand and keep your space clear.
If you do not pass
ETA provides one eligible free retake after a 30-day wait, and it must be completed within one year of the first exam. A remote retake still incurs the proctoring fee. Use the 30 days well: sort your missed topics by domain and rebuild those first rather than restarting from the beginning.
Keeping the credential current
ITS runs on a four-year certification term under ETA's general, non-hands-on maintenance program. You have two paths:
- Submit the Certification Maintenance Form with 10 relevant continuing-education hours annually (40 across the four-year cycle), or
- Submit a supervisor-completed Employer Verification Form.
Either way, the fee is USD 25 annually (USD 100 over four years), and annual submission includes ETA membership. The Stand-Alone route does not require the Associate CET (CETa). Separately, a later Journeyman upgrade requires CETa and at least two years of combined training and experience, with a USD 55 upgrade fee. One caution: an ETA Press page indexed online lists USD 100 and USD 50 figures, but its issuer affiliation is unverified and it does not supersede ETA's current USD 105 and USD 55 prices.
Frequently Asked Questions
The written exam has 100 questions with a two-hour limit. There is no hands-on component. You need 75% to pass.
No. The competency document lists ten major areas but gives no percentage weights, so you should prepare across all ten rather than trusting unofficial weighting claims.
The exam fee is USD 105. Remote proctoring adds USD 16, and maintenance is USD 25 per year. A full breakdown is in ITS Certification Cost 2026.
If you hold a valid CompTIA Security+ (ce) credential, ETA offers a USD 105 rollover route with proof of the current certificate. Lifetime Security+ certificates are excluded.
You may take one free retake after waiting 30 days, provided it is completed within one year of the first exam. A remote retake still carries the proctoring fee. For deeper preparation resources, revisit the ITS study guide and the ITS training overview.